PwC Choses CrewAI to Help Power TheirGlobal Agent OS

Enterprise leaders aren’t just experimenting with AI agents anymore.

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They’re deploying them—across operations, systems, and workflows.

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We’re seeing it firsthand with our customers, organizations like the U.S. Department of Defense, PepsiCo, RBC, and now—PwC.

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PwC has selected CrewAI as one of the foundational layers within their agent OS to enable agent transformation. Not a test. Not a pilot. This is enabling full-scale Enterprise deployment.

Why CrewAI and PwC?

PwC is one of the largest professional services firms in the world—and one of CrewAI’s most advanced customers.

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After seeing 700%+ improvements in internal process accuracy using CrewAI-powered agents, this is why PwC is enabling CrewAI within agent OS more broadly.

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When it’s time to move from prototype to production—you can build on CrewAI.

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Here’s why.

1. Simple to Start

• Proven OSS foundation
• No-code builder with Crew Studio
• Great integration surface

2. Reliable, Repeatable Outcomes

• Scoped memory, structured flows, secure tool use
• Built-in observability and fallback logic
• Adaptive agent learning (ALHF, ALAF)

3. Impossible to Outgrow

• Reusable components (agents, tools, flows)
• Vendor-neutral, exportable architecture
• Enterprise-grade governance and compliance

PwC Launches agent OS with CrewAI

PwC has launched agent OS, a cloud-agnostic, enterprise orchestration platform deployed across client and internal systems to govern and scale AI agents globally.

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This is designed to integrate directly with a wide range of third-party tools and capabilities, creating a flexible foundation for agentic workflows.

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PwC’s customers can now:

• Spin up agents for internal and client-facing workflows
• Reuse logic and governance patterns across domains
• Monitor and improve agents over time without rebuilding from scratch
• Plug into a battle-tested open agent ecosystem
• Benefit from enterprise-grade security (RBAC) & secure key management across frameworks and cloud providers
• Enable secure agent access to corporate data stores via proven patterns like MCP

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And CrewAI is now part of the core foundation.

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Through our native support for:

• Model Context Protocol (MCP) for scoped agent execution
• Agent-to-Agent (A2A) messaging for structured collaboration
• Blueprint-mapped orchestration, tool reuse, fallback handling, and full observability

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This isn’t about building smarter agents.
It’s about building smarter ecosystems.

If You’re Building for Complexity — Start Here

Whether you’re rolling out your first workflow or deploying agents across departments, here’s what we’ve learned:

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You don’t need another agent demo. You need a system.

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CrewAI is one of the simplest, most reliable, and most scalable agentic AI suite on the market.

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That’s why we’re trusted by the world’s largest organizations—and now natively available through PwC's agent OS.

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The future of work will be built on agents.
CrewAI and PwC are scaling agents for the Enterprise.